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Colorado monthly online newsletter

Spring and Summer, 2013

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FrontRangeLiving.com

 

PRIVACY POLICY

This privacy statement describes Front Range Living’s commitment to user privacy and covers the site www.frontrangeliving.com. Front Range Living supports your right to privacy and our privacy policy is modeled after those encouraged by privacy advocacy organizations like TRUSTe and BBBonline. If you have questions or concerns regarding this statement, please contact editor at editor@frontrangeliving.com.

Information Collection and Usage

Front Range Living collects information from our users at several different points on the Web site. Front Range Living is the sole owner of this information.

  • Log Files and Web Statistics: Like most standard web sites we use visitation logs to gauge page interest, analyze search strings, administer the site, track page hits and gather aggregate demographic information. The data logged includes internet protocol addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of hits per page. Log files contain no individual’s data. We use a program provided by Awstat to help with the analysis of this data.

  • Newsletter Registration: In order to receive periodic e-mail containing new article summaries and events on our Web site, a user must first complete a registration form. During registration a user gives contact information (such as name and e-mail address). We use this information to notify the user about upcoming articles and books. The user may also provide demographic information (such as zip code) which we use to better understand regional readership.

  • Orders: We request information from the user on a soon-to-be-implemented book order form. A user must provide contact information (such as name, e-mail, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

  • Other Information Gathering Techniques: Front Range Living does not generate or use cookies. Some of our business partners (for example, advertisers) may use cookies on our site. However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. This privacy statement covers the use of cookies by Front Range Living only and does not cover the use of cookies by any advertisers. 

    Front Range Living does not use Third Party Ad Servers which typically use visit frequency to customize the ads served to a particular user.

    Front Range Living does not employ Clear Gifs (a.k.a. Web Beacons, Web Bugs). Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used elsewhere to track the online movements of web users.

Communications from the Site

  • Newsletter: If a user wishes to register for our e-mail newsletter and special offer notices, we ask for contact information such as e-mail address. Registration uses "double opt-in" user authentication in which registration spawns a confirmation e-mail which must be acknowledged by the user. Users can "opt-out" from this communication from Front Range Living at any time.

  • Mail this Article to a Friend: Many Front Range Living articles include a link encouraging users to e-mail an article to a friend. This is strictly an e-mail link under the control of the user – no personal information is collected.

  • Orders: If we have trouble processing an order for a user, we will contact the user via e-mail.

Sharing

  • Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

  • Aggregate Information (non-personally identifiable): We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

  • Third Party Advertisers: Front Range Living does not share user, visitation or any information with third party ad servers.

  • Sharing of Users’ Personal Information: We do not share personal information with Third Parties.

  • Third Party Intermediaries: We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions

In the event Front Range Living goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Newsletter subscribers will be notified via e-mail prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Choice/Opt-out

Our users are given the opportunity to "opt-out" of receiving communications from us. Newsletter subscribers may "opt-out" by sending an e-mail with the subject "unsubscribe" to our e-mail list, newsletter@frontrangeliving.com, or by completing the cancellation form located on the site. In addition, our order form has an "opt-out" mechanism so users who buy a product from us but don’t want to receive our newsletter can keep their e-mail address off of our lists.

Links

This Web site contains links to other sites. Front Range Living is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by www.frontrangeliving.com.

Surveys

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and users have a choice whether or not to participate. If they choose to participate, contact information (such as name, e-mail address and zip code) may be collected along with survey comments.

Front Range Living uses this survey information for purposes of monitoring or improving the use and satisfaction of the site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys, they may not use users’ personally identifiable information for any secondary purposes.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just "surfing".

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at: editor@frontrangeliving.com.

 

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